Privacy Policy

Last Updated: June 16, 2025

At Upwell, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

Information We Collect

We may collect the following types of information:

Personal Information: Information that identifies you personally, such as your name, email address, phone number, and company details
Usage Data: Information about how you interact with our services, including technical data and analytics
Communications: Records of your communications with us, including support requests and feedback

How We Use Your Information

We use your information to:

Provide and improve our services
Communicate with you about your account and our services
Respond to your inquiries and support requests
Analyze usage patterns to enhance user experience
Comply with legal obligations

Data Protection and Security

We implement robust security measures to protect your information:

Encryption: We use strong encryption to protect data in transit and at rest
Access Controls: Only authorized personnel have access to your personal information
Regular Audits: We conduct regular security assessments to maintain the highest standards
Staff Training: Our team receives ongoing training on data protection best practices

Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

With service providers who help us operate our business (under strict confidentiality agreements)
When required by law or to protect our legal rights
With your explicit consent

Data Retention

We retain your personal information only as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements

Aggregated and Anonymous Data

We may create aggregated or anonymized datasets from your information. This data cannot identify you personally and may be used for:

Business analysis and improvements
Industry research and insights
Service development

Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt out of certain communications
Receive a copy of your data

To exercise these rights, please contact us using the information below.

International Data Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
Email: aaron.freeman@upwell.com
Address:
21020 SHILOH ST
ELKHORN, NE, US
68022

faqs

Frequently asked questions

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Do you offer a free trial?

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How to enable user tracking?

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How do I create an account?

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Is this tool GDPR compliant?

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